RT-FQ-01
:What is Prepaid Software
Service ?
Answer :
Prepaid Software Service is where Clients can use Ensoft
software remotely from their own computers from any location
with Internet connection.
RT-FQ-02
: Any specific version of
Windows or Operating Systems required to run the software
remotely?
Answer : Users should have Windows XP Service
Pack 3 or Windows Vista Service Pack 2 or Windows 7 OS
on their computer to connect with Ensoft Server.
RT-FQ-03
: Are the software latest
and they run same as the lincensed version software?
Answer :
Yes, the latest versions of all software are available
for the Prepaid Software Service.
RT-FQ-04
: How many Users can login
at a time?
Answer : There
are two types of subscription plans: 1. Single User
Plan in which One UserID is given for remote Login.
2. Multi User Plan in which Three UserIDs are given,
so that three persons can Login simultaneously.
RT-FQ-05
: Can password be changed
by the user or not?
Answer :
Password cannot be changed by the user. Ensoft Technical
Support Team can Login to your account to solve your
specific problem if required.
RT-FQ-06
: Will I get any reference
manuals before using this prepaid software service?
Answer : Yes,
We will be providing you the reference manuals and presentations
for the software usage.
RT-FQ-07
: Do I get any technical
support for using the software?
Answer : Yes, Technical support will be available
from our office in Mumbai, India, for the duration of
plan validity. It means that if you face any difficulty
while operating the software, you can contact via, phone
or web meeting for any clarifications.
RT-FQ-08
: How can I place my order
and pay for Rental Software Service?
Answer : Order
can be placed on telephone or through e-mail. You can
pay the amount with Cheque, Bank Transfer or Online
Payment options. |
General