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               It is a Customer Relation Management (CRM) Software. 
               CRM is actually recording and making available all 
              information pertaining to your customers. In every business 
              continuous interactions takes place between the customers and clients. 
              For example, a letter is received and it is replied. A quotation 
              is sent and the Order is received. The material is supplied and 
              an acknowledgment received. An Invoice is submitted and payments 
              are received. 
             
              This information shall be stored in such a way that it is easily 
              accessible to all concerned people such as office assistants, sales 
              executives, managers, all the way upto the CEO. CRM centers around 
              a knowledge base that captures all customer information. 
             
              Smart FollowUp is an innovative 
              software, which not only keeps the track of all these transactions, 
              but also prepares all the documents for them. As a step towards 
              the paperless office, these documents need not be printed but directly 
              stored, for easy retrieval. 
             
              Smart FollowUp is useful for Manufacturers, 
              Traders, Engineers, Architects, Chartered Accountants, Computer 
              Hardware and Software sellers, Coordinators of classes and institutes. 
              The software is general purpose and designed such that it will cater 
              the requirements of all the above. It is user friendly and without 
              any training, user can master it in few hours. 
             
              The main feature of this package is that, the actual transaction 
              documents such as Inwards, Outwards, Visiting Cards etc. are stored 
              as Scanned Image Files created with the help of a Scanner. There 
              is no need to refer to the actual paper documents there after.   |